Tenant Panels

The way social housing is managed matters to tenants and to the wider community. Tenant panels enable tenants to get involved in making decisions…

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The way social housing is managed matters to tenants and to the wider community. Tenant panels enable tenants to get involved in making decisions...

In more detail

From 2013, social landlords (housing associations and local councils) has  been 'co-regulated' by landlords themselves and by tenant panels made up by tenant representatives.  Housing associations and councils which have retained council housing must support tenant panels and  assist them to be involved in scrutinising their performance as landlords and work with them to enable them to shape decisions about things like estate management and housing re-investment which impact on the wider neighbourhood.

Economic and Consumer Standards

Housing association tenant panels help to regulate social landlords in respect of both economic and consumer standards.  Local council tenant panels regulate councils only in respect of consumer standards.  Regulating the performance of landlords on economic standards means that tenant panels look at things like the governance and financial viability of housing associations as well as rent policies and value for money.  Consumer standards apply to:

  • tenant involvement and empowerment
  • the standard of accomodation provided by landlords- which includes things like repairs, development and re-investment in existing housing stock
  • tenancy policies - which help to determine who will be housed in a given neighbourhood
  • neighbourhood and community matters incluidng estate and neighbourhood management.

In neighbourhoods with social housing, tenant panels and other tenant bodies may be key groups to include in community planning.

Key Facts:

Tenants play a formal role in shaping the decisions of housing associations and councils with retained council housing which can affect the wider neighbourhood.  Tenant panels and other tenant bodies may be key groups to involve in neighbourhood improvement.

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BIRMINGHAM COMMUNITY PLANNING TOOLKIT DEFINITION SHEET This sheet may be reproduced in paper or electromic or any other form but please mention it was made by Chamberlain Forum Limited for Birmingham City Council supported by Department for Communities and Local Government.

created: 2016-07-18 13:58:57 by: admin status: f published